Purchase Policy
  1. Placing the Order
1.1 In order to place an order you must be 18 years of age and have the capacity to contract. You declare that the data and information you provide us are true and up-to-date.
1.2. You can order through our online store at https://itzelsoy.com or by email | via whatsapp  Orders that arrive in a different way than those indicated above will not be accepted.
1.3. By placing your order you are making us an offer to purchase the products you have selected in accordance with these General Conditions.
1.4. Once your order has been accepted, we will send you a confirmation by email which will also contain the order number. The order confirmation will be effective from its shipment. If we cannot process your order due to an incident, we will contact you by email or telephone.
1.5. Once the purchase has been made and as quickly as possible, within reason, Itzel.soy will send customers an email with the receipt of the order that will contain the summary of the purchase, as well as payment information, if applicable, and shipping and billing.
1.6. Itzel.soy will send a physical receipt that will be received along with the order. This receipt will be issued in the name of the individual or company that has placed the order, so customers must make sure to place it with the correct name.
For more information contact my team  talleralquimico@itzelsoy.com | WhatsApp 


Alchemy | Natural Dyes | botanical print   |  Mexico